Frequently Asked Questions
Browse our most frequently asked questions list below to learn everything you need to know!
The price includes set-up, take-down, and pick-up.
We will supply extension cords and hoses. DO NOT use your own cords OR additional cords besides the ones provided. Failure to follow could result in additional fees.
Yes. Each unit is cleaned after each rental.
Deposits are NONREFUNDABLE unless it is weather related. Please refer to What happens if it rains on the day of my event?
While our units are rated for up to 1,000 LBS, we ask that the weight in each unit at once does not exceed 750 LBS. (general guidelines to follow are: no more than 6-8 children in any bounce house at one time, depending on the size of the unit).
Contact us! We can verify the availability, or help book one of our other great units!
A $50.00 Deposit is due at the time of booking and Payment of the balance is due on the day of delivery when the unit is set up.
All deliveries are guaranteed to occur before the “start time’ of your event. In order to meet the demand during our busy season, we are typically delivering the unit on the day BEFORE your event to insure all units are delivered. Units are picked up after the “end time” of your party; however, very often pick up does not occur until the day after your event. If you have any questions or concerns about delivery, please contact us directly.
In the event that it is raining, and the forecast calls for continuous rain, bounce house rentals for that day will be cancelled the morning of the rental. Running a bounce house in the rain runs the risk of electrical shock and slip related accidents. We take safety very seriously, and with rain comes too many risks. Any deposits paid will be refunded in the event of a weather cancellation less the 3% transaction fee that has already been charged as our credit card processor does not return transaction fees.
The delivery charge is included if the rental is over $200 dollars within 25 miles of Manchester, NH. Outside of the 25 miles delivery charges will apply.
Anything under $200 dollars incurs a minimum $50 delivery charge.
If you are looking to have your event at a park please call us FIRST. DO NOT book using the address of the park. Some parks require special permits, instructions, and inspections. Nashua, NH does not allow rentals at all at their parks.